---
title: "PAIA Manual"
description: "Access On Key's PAIA Manual and information relating to the Promotion of Access to Information Act in South Africa."
canonical: https://onkey.com/paia/
url: https://onkey.getmd.ai/paia/.md
last_converted: 2026-10-10T04:45:32.072Z
---

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# The Promotion of Access to Information Act (PAIA)

We endeavour to treat your privacy with respect and keep your contact information secure.  Please read our privacy policy here.  You can also read our PAIA manual below or use one of the documents to address specific requests or issues you might have:

- PAIA Manual
- Outcome of request and of fees payable form
- Request for access to record form
- Internal appeal form

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##### Book a demo

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#### Thank you for registering for the On Key Connection Day.

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You will receive a follow-up email with a map to the venue and additional arrangements for the day.   We look forward to catching up with you.   Kind regards **Marizanne Heunis** Head of Client Relations and  Support – On Key